Refund Policy Thank you for shopping with us. We value your satisfaction and strive to provide high-quality products and services. Please review our refund policy below: 1. No Refunds for Delivery Charges We do not offer refunds for delivery or transportation charges. All delivery fees are final. 2. Local Pickup and Delivery Only.All products must be picked up in person or delivered locally within our delivery range. We do not offer shipping. Customers must inspect items at the time of pickup or delivery. 3. Live Animals Due to the nature of our business, all sales of live animals (including birds) are final. We do not offer refunds, exchanges, or returns for live animals after they leave our premises. 4. DNA Testing Services Payments for DNA testing services are non-refundable once the sample has been submitted. If a test cannot be completed due to an error on our part, we will offer a free retest. 5. Cancellations If you need to cancel an order before pickup or delivery, please contact us within 24 hours of purchase. Cancellations made after this period may not be eligible for a refund.